We decided to try Hotel Sales Department to help us with business development as one of our hotels was facing occupancy challenges during COVID. Even before they were due to start, they had put out some feelers to get us leads. In the first week he booked a 50-room group for December and secured a new business account with anticipated production of 100+ room nights per year. In the second week he sent out another agreement for a target account in our market worth 200+ room nights per year. When tropical storm Zeta came through that same week, at my direction he was the first to contact the Power company and immediately secured a portion of the emergency crew business worth 260 total group room nights through the weekend. To add even more value for the guest and lighten the workload on the hotel, he reached out to the restaurant next door and secured a 10% discount off standard pricing for all meal periods there. We were happy to extend our agreement with Hotel Sales Department.